Yes. A $15 design fee per request applies to customer-requested image editing, customization or mockup creation for any #SipsAndShirts product.The fee includes: -Up to 2 images submitted for editing or customization -Up to 2 complete design edits or changes.Both allowances are included in the same $15 fee. Requests exceeding either limit may incur additional charges, which will be communicated and approved before work begins.No design fee applies when no additional work is needed.

Processing Time: Please allow 4-7 business days for order processing after full payment and receipt of all required customization details.Local Pickup: Pickup is available Monday through Saturday, 12pm-7pm at 7920 Cedar Ave Cleveland, Ohio 44103. Please wait for confirmation that your order is ready before arriving.LOCAL DELIVERY AND DROP-OFFS ARE NO LONGER AVAILABLE!

NO, ALL SALES ARE FINAL. Because our items are custom ordered no returns will be accepted. It is the responsibility of the customer to approve all mocks sent via email or text. Each item is inspected before it is shipped to you.

Currently there is 3-5 business days or less turn around period. During a sale please expect longer wait times.

Hand wash only with cool water. No microwave. Not dishwasher safe. Care instructions will be provided with each order.

Yes, we do ship worldwide. If you have problems checking out, please email us at contact@sipsandshirts.com to place your order.

Gentle cool wash. No bleach. No ironing. Tumble dry/ hang dry whenever possible. Care instructions will be provided with each order.

All orders are processed within 4-7 business days. This excludes holidays and high-volume sale times. Shipping fees are the customer's responsibility and are calculated at checkout based on order and shipping destinationPLEASE EXPECT SHIPPING DELAYS when there is a sale!!! Expect orders to ship out or be delivered within 5-7 business days.At the time your order ships, you will receive an update email including a delivery confirmation number for your shipment. This number allows you to track the status of your package after it has left our office, as well as to confirm the delivery of your order. Once the mail carrier has confirmed that your order has been received, #SipsAndShirts is not responsible for lost or stolen items.Your order will be shipped to the "ship to" address you enter at checkout. Please be sure that this address is accurate. #SipsAndShirts is not responsible for shipping and/or transit times as these are determined by the mail carrier and are beyond our control.To file a claim with the carrier, please click the following links: UPS Claims SupportUSPS Claims Support

We welcome bulk and corporate orders!Bulk Orders: Standard pricing applies. Discounts are not automatically offered based on quantity. Corporate Orders: Orders of 200 or more of the same product may qualify for a 3-5%, discount depending on products, customization and order requirements. Discounts are not guaranteed.Custom Quotes: Bulk and corporate orders require custom quote. Pricing and payment terms will be provided before the order is approved.CONTACT US FOR A CUSTOM QUOTE.